Hosted Phone System
Definitions
These are the terms and conditions of sale for Brunel Computing Ltd ("The Company")
General
Quotations are made and all orders are accepted subject to the following conditions. No terms and/or conditions which the buyer may seek to impose, shall apply or have effect. These terms and conditions may change from time to time,
so you should check these regularly, your acceptance of any quotes/orders will be deemed an acceptance of these terms.
Orders
The company reserves the right at any time to refuse orders and cancel any incomplete order or to suspend delivery, due to circumstances outside its direct control. No contract shall arise between the company and the buyer unless
and until the buyer has accepted these Terms and Conditions either expressly in writing or verbally or by implication. The Company may cancel this Agreement by giving written notice in the event that
(a) Any invoice for the sale of the company goods is overdue for payment.
(b) The manufacturer of the goods increases the price to the company.
(c) For reasons beyond the control of the company, it is unable to effect delivery following termination of the manufacturer's goods or it is unable to effect delivery due to insufficient supply of goods from the manufacturer.
On giving such notice, the company shall promptly repay or credit to the buyer any sums paid in respect of the price. The company shall not be liable for any loss or damage whatsoever arising from such cancellation. A charge of up
to 40% of the order price will be made should the buyer cancel the order without written agreement of the company.
Prices, Price lists and Quotations
The prices shown in our price lists/quotations are those ruling at the time of printing and are therefore subject to alteration without notice. Goods & services will be invoiced at prices ruling at the time of delivery. Please note service
charges, i.e. on site engineer's charges & consultancy charges, or software/licenses are not refundable under any circumstances. Quotations are made at current prices on an ex-works, ex-VAT basis and are exclusive of the packaging,
carrage, insurance, and unloading. Quotations are for acceptance within seven days from the date of quotation and unless accepted within this period will be deemed to have been withdrawn.
Delivery
The delivery period will commence on the receipt by the company of a written order, accompanied by sufficient information to proceed with the order and when required a deposit to the minimum of 50% of the value of the goods. The time
of delivery is an estimate only and the company shall use its reasonable endeavour to supply the goods before the expected date. The place for delivery of the goods will be notified to the company by the buyer. However the company shall
have no liability in the respect of failure to deliver or perform or delay in delivery of performing the obligation under this Agreement arising from any cause whatsoever, the time of delivery shall not be of the essence. The buyer shall inspect
the goods on delivery and shall within 3 days of delivery notify the company of any alleged defect in the goods. The buyer shall notify the company of any non-delivery within 7 working days from the date on which the goods were
expected to be delivered. The buyer shall give the company an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them. If the buyer shall fail to comply with these provisions the
goods shall be conclusively presumed to be in accordance with the contract and free from any defect or damage and the buyer shall be deemed to have accepted the goods. The buyer shall notify the company of any shortage of quantity
or damage to the goods or any alleged failure to comply with its description within 2 working days of receipt. Goods, which have been damaged in transit, must be returned by the buyer with the original packaging kept intact for the
company's insurance purposes.
Defective Goods
(a) The liability of the company is strictly limited to the replacement, repair or credit note to the invoiced value of the defective items at the discretion of the company. The company's maximum liability under or arising from this
Agreement shall be limited to the sum equivalent to the invoice price of the goods. The company shall not be liable for any claim, whether arising in contract, tort or otherwise for consequential, economic, special or other indirect loss.
The buyer accepts that the limitations and exclusions set out herein are reasonable having regard to all the circumstances including, without limitation, the price of the goods. Without exception the company does not accept liability for
loss of data or interruption of services under any circumstances.
(b) Except otherwise provided in this Agreement, all warranties, representations, terms and conditions, whether express or implied, written or oral, are hereby expressly excluded to the fullest extent permitted by law.
Return of Goods
No goods delivered to the buyer, which in accordance with the contract will be accepted for return without prior written approval of the company on terms to be determined at the absolute discretion of the company. If the company
agrees to accept any such goods for return, the buyer shall be liable to pay a handling charge of up to 25% of the invoice price. Such goods must be returned by the buyer to the company in their original packaging including all
manuals, leads and disks and any such other materials originally supplied by the company.
Guaranteed
All new goods are guaranteed by a minimum 12 Month Manufacturers Warranty. During this period the goods, excluding refurbished, will be replaced free of charge provided that
(a) the warranty void sticker have not been removed or tampered with.
(b) the product has not been tampered with, handled carelessly, found to be static damaged or misused.
(c) Repairs have not been carried out or attempted other than those by the Company's authorised engineer.
(d) The product is returned to the company with evidence of the purchase.
(e) the product was purchased by buyer.
(f) the product is certified by the company as being defective and,
(g) a valid returns number is received from the company.
Third Party Products such as pre-built servers & computer systems are subject to the respective manufacturers' warranty and claim procedures. Computers built by the company are supplied with a 2-year warranty, 12 months for parts
and labour return to base. The warranty does not cover software & media. This guarantee does not confer any right other than those expressly set out above and does not cover any claims for consequential loss and damage. This
guarantee is offered as an extra benefit and does not affect your statutory rights.
Payment-Credit Terms
All payments are COD, Proforma and/or cleared funds and any such credit terms are subject to the company's approval and then only for 30 days net from the date of the invoice for hardware/software and services provided. Payment
for consultancy services is 14 days from invoice date. The credit facility may be withdrawn at the discretion of the company. Time for payment shall be deemed to be of the essence of the contract and payment shall be made in accordance
with the credit terms in full without any right to set of, deduction or withholding whatsoever, unless otherwise agreed by the company. The company reserve the right to add interest at a monthly rate of 1.5% on any overdue invoice of 60 days
or more, at the discression of the company. The provision of hardware/software and service support shall be conditional upon the customer paying the invoice whether due under this agreement or otherwise invoiced. If any of these amounts
are outstanding on any/or other invoices, related or unrelated to any other service, the company reserve the right to withdraw or suspend the provision of support or services forthwith.
Title
Legal and beneficial title in the goods shall remain in the company and the buyer shall hold the goods in a fiduciary capacity as bailee of the company until such time as payment in full has been received by the company for the goods
and all sums due to the company by the buyer under all agreements between them. Risk in the goods shall pass to the buyer on delivery to the buyer. The company shall be entitled to recover from the buyer any goods for which
payment has not been received when due, this may also include but not limited to use of third parties whereby the buyer accepts information may also be given to the third party for the purpose of recovery, charges may also be applied at
the recommened rates at the time of recovery. Where the buyer has purported to re-sell the goods before the property in them has passed to him, the proceeds of such purported re-sale shall be held in trust for the company in the name
of the Company in a bank account separate from all other monies of the Buyer. The company reserve the right to remove credit at any time and any outstanding account balance will become immediately due for payment in full.
Returned and Dishonoured Cheques
The Company reserve the right charge fifty (50) pounds sterling for all unpaid items either returned or represented at the Company's bank. Any outstanding account balance will become immediately due for payment in full.
or banker draft.
Contractual Agreements
The agreement is entered into for the minimum period. Upon expiration of the minimum period, the agreement shall always be automatically renewed for the contract period unless customer or the company indicates otherwise in
writing, by post or fax, not later than thirty (30) days before the end of the minimum period. Upon expiration of the minimum period of the agreement, the customer and the company each have the right to terminate the agreement.
This must be done in accordance with the notice period as indicated in the specific terms and conditions. If no notice period is indicated in the specific terms & conditions then the notice period shall be thirty (30) days. If the agreement
is terminated prior to the end of the contracted period, customer is liable for the fee due for the full period and additional administration/termination charges may apply. The company reserves the right to immediately terminate or suspend any or
all services if customer fails to fulfill in whole or in part any obligation in a timely manner, including those specified in above 'payment-credit terms'. Upon termination on these grounds, all amounts payable to the company, including
on the buyers account are immediately due.
Cancellations
You have the right to cancel your order, with some exceptions, for up to 14 days after the order is delivered.
Last updated: 1st May 2023
These are the terms and conditions of sale for Brunel Computing Ltd ("The Company")
General
Quotations are made and all orders are accepted subject to the following conditions. No terms and/or conditions which the buyer may seek to impose, shall apply or have effect. These terms and conditions may change from time to time,
so you should check these regularly, your acceptance of any quotes/orders will be deemed an acceptance of these terms.
Orders
The company reserves the right at any time to refuse orders and cancel any incomplete order or to suspend delivery, due to circumstances outside its direct control. No contract shall arise between the company and the buyer unless
and until the buyer has accepted these Terms and Conditions either expressly in writing or verbally or by implication. The Company may cancel this Agreement by giving written notice in the event that
(a) Any invoice for the sale of the company goods is overdue for payment.
(b) The manufacturer of the goods increases the price to the company.
(c) For reasons beyond the control of the company, it is unable to effect delivery following termination of the manufacturer's goods or it is unable to effect delivery due to insufficient supply of goods from the manufacturer.
On giving such notice, the company shall promptly repay or credit to the buyer any sums paid in respect of the price. The company shall not be liable for any loss or damage whatsoever arising from such cancellation. A charge of up
to 40% of the order price will be made should the buyer cancel the order without written agreement of the company.
Prices, Price lists and Quotations
The prices shown in our price lists/quotations are those ruling at the time of printing and are therefore subject to alteration without notice. Goods & services will be invoiced at prices ruling at the time of delivery. Please note service
charges, i.e. on site engineer's charges & consultancy charges, or software/licenses are not refundable under any circumstances. Quotations are made at current prices on an ex-works, ex-VAT basis and are exclusive of the packaging,
carrage, insurance, and unloading. Quotations are for acceptance within seven days from the date of quotation and unless accepted within this period will be deemed to have been withdrawn.
Delivery
The delivery period will commence on the receipt by the company of a written order, accompanied by sufficient information to proceed with the order and when required a deposit to the minimum of 50% of the value of the goods. The time
of delivery is an estimate only and the company shall use its reasonable endeavour to supply the goods before the expected date. The place for delivery of the goods will be notified to the company by the buyer. However the company shall
have no liability in the respect of failure to deliver or perform or delay in delivery of performing the obligation under this Agreement arising from any cause whatsoever, the time of delivery shall not be of the essence. The buyer shall inspect
the goods on delivery and shall within 3 days of delivery notify the company of any alleged defect in the goods. The buyer shall notify the company of any non-delivery within 7 working days from the date on which the goods were
expected to be delivered. The buyer shall give the company an opportunity to inspect the goods within a reasonable time following delivery and before any use is made of them. If the buyer shall fail to comply with these provisions the
goods shall be conclusively presumed to be in accordance with the contract and free from any defect or damage and the buyer shall be deemed to have accepted the goods. The buyer shall notify the company of any shortage of quantity
or damage to the goods or any alleged failure to comply with its description within 2 working days of receipt. Goods, which have been damaged in transit, must be returned by the buyer with the original packaging kept intact for the
company's insurance purposes.
Defective Goods
(a) The liability of the company is strictly limited to the replacement, repair or credit note to the invoiced value of the defective items at the discretion of the company. The company's maximum liability under or arising from this
Agreement shall be limited to the sum equivalent to the invoice price of the goods. The company shall not be liable for any claim, whether arising in contract, tort or otherwise for consequential, economic, special or other indirect loss.
The buyer accepts that the limitations and exclusions set out herein are reasonable having regard to all the circumstances including, without limitation, the price of the goods. Without exception the company does not accept liability for
loss of data or interruption of services under any circumstances.
(b) Except otherwise provided in this Agreement, all warranties, representations, terms and conditions, whether express or implied, written or oral, are hereby expressly excluded to the fullest extent permitted by law.
Return of Goods
No goods delivered to the buyer, which in accordance with the contract will be accepted for return without prior written approval of the company on terms to be determined at the absolute discretion of the company. If the company
agrees to accept any such goods for return, the buyer shall be liable to pay a handling charge of up to 25% of the invoice price. Such goods must be returned by the buyer to the company in their original packaging including all
manuals, leads and disks and any such other materials originally supplied by the company.
Guaranteed
All new goods are guaranteed by a minimum 12 Month Manufacturers Warranty. During this period the goods, excluding refurbished, will be replaced free of charge provided that
(a) the warranty void sticker have not been removed or tampered with.
(b) the product has not been tampered with, handled carelessly, found to be static damaged or misused.
(c) Repairs have not been carried out or attempted other than those by the Company's authorised engineer.
(d) The product is returned to the company with evidence of the purchase.
(e) the product was purchased by buyer.
(f) the product is certified by the company as being defective and,
(g) a valid returns number is received from the company.
Third Party Products such as pre-built servers & computer systems are subject to the respective manufacturers' warranty and claim procedures. Computers built by the company are supplied with a 2-year warranty, 12 months for parts
and labour return to base. The warranty does not cover software & media. This guarantee does not confer any right other than those expressly set out above and does not cover any claims for consequential loss and damage. This
guarantee is offered as an extra benefit and does not affect your statutory rights.
Payment-Credit Terms
All payments are COD, Proforma and/or cleared funds and any such credit terms are subject to the company's approval and then only for 30 days net from the date of the invoice for hardware/software and services provided. Payment
for consultancy services is 14 days from invoice date. The credit facility may be withdrawn at the discretion of the company. Time for payment shall be deemed to be of the essence of the contract and payment shall be made in accordance
with the credit terms in full without any right to set of, deduction or withholding whatsoever, unless otherwise agreed by the company. The company reserve the right to add interest at a monthly rate of 1.5% on any overdue invoice of 60 days
or more, at the discression of the company. The provision of hardware/software and service support shall be conditional upon the customer paying the invoice whether due under this agreement or otherwise invoiced. If any of these amounts
are outstanding on any/or other invoices, related or unrelated to any other service, the company reserve the right to withdraw or suspend the provision of support or services forthwith.
Title
Legal and beneficial title in the goods shall remain in the company and the buyer shall hold the goods in a fiduciary capacity as bailee of the company until such time as payment in full has been received by the company for the goods
and all sums due to the company by the buyer under all agreements between them. Risk in the goods shall pass to the buyer on delivery to the buyer. The company shall be entitled to recover from the buyer any goods for which
payment has not been received when due, this may also include but not limited to use of third parties whereby the buyer accepts information may also be given to the third party for the purpose of recovery, charges may also be applied at
the recommened rates at the time of recovery. Where the buyer has purported to re-sell the goods before the property in them has passed to him, the proceeds of such purported re-sale shall be held in trust for the company in the name
of the Company in a bank account separate from all other monies of the Buyer. The company reserve the right to remove credit at any time and any outstanding account balance will become immediately due for payment in full.
Returned and Dishonoured Cheques
The Company reserve the right charge fifty (50) pounds sterling for all unpaid items either returned or represented at the Company's bank. Any outstanding account balance will become immediately due for payment in full.
or banker draft.
Contractual Agreements
The agreement is entered into for the minimum period. Upon expiration of the minimum period, the agreement shall always be automatically renewed for the contract period unless customer or the company indicates otherwise in
writing, by post or fax, not later than thirty (30) days before the end of the minimum period. Upon expiration of the minimum period of the agreement, the customer and the company each have the right to terminate the agreement.
This must be done in accordance with the notice period as indicated in the specific terms and conditions. If no notice period is indicated in the specific terms & conditions then the notice period shall be thirty (30) days. If the agreement
is terminated prior to the end of the contracted period, customer is liable for the fee due for the full period and additional administration/termination charges may apply. The company reserves the right to immediately terminate or suspend any or
all services if customer fails to fulfill in whole or in part any obligation in a timely manner, including those specified in above 'payment-credit terms'. Upon termination on these grounds, all amounts payable to the company, including
on the buyers account are immediately due.
Cancellations
You have the right to cancel your order, with some exceptions, for up to 14 days after the order is delivered.
Last updated: 1st May 2023