Remote Support

We can remotly support your computers for you, this page holds the downloads required for us to support you

Send us your ID/Password

Your Name
ID
Password
CodeGet from Engineer
PC

Quick Support

Full Support

MAC

Quick Support

Full Support

'Save' and/or 'Run' this file when the file has downloaded
It may ask for permission to run the program, click 'Yes' or 'Allow' to continue
It may then notify you that the program needs to make changes to the computer to run, again click 'Yes' or 'Allow'

It will then pop-up a window and you will see an ID and Password, these you need to give to the support engineer,
they will use it to connect and control your computer.

When finished the engineer will disconnect and the program will close, this then ends the ability to connect to your,
computer, and to connect again you would need to download and run the program again, and supply the ID and Password.

Any support charges/rates will be told to you once connection has been successful by the engineer, your details will be,
taken for the purpose of billing, if you already have an account with us your rates can be found in the account, but can
also be supplied on request.

Unit 2, Vincients Road, Chippenham
Wiltshire, United Kingdom. SN14 6NQ
Company Registered in England.No. 10623510
VAT Registration Number: 262586385
© Brunel Computing Ltd 2019